Abstract: Recent client data at SEI has re-confirmed that the primary cause of software schedule delays is unnecessary rework. Software organizations undertaking serious analysis of the root cause issues preventing rapid system development and deployment are discovering the primary cause is rework throughout the lifecycle. Agile methods are particularly vulnerable as many stories in the backlog and sometimes entire sprints are really disguised rework. This tutorial will demonstrate, through analysis of actual data and examples, how measuring rework and its impact on schedule lead to improvements that can cut the development lifecycle by 20 to 50 percent.
One popular approach in trying to improve quality and reduce rework is to just pick some quality methods and techniques and hope they lead you to the performance you desire. Fortunately, there is a much better way. The first step in addressing quality is to understand that it is not a destination, but a set of capabilities and stages of development. Each individual, team, and project, within an organization, can be operating at different stages on the path to producing high-value, high-quality products and services. By identifying what quality level people are currently operating on, and understanding the associated root cause issues, you can pick the most effective direction to take in order to get to the next stage and avoid costly dead-ends and wrong turns.

Timothy A. Chick
Biography: Timothy A. Chick is a senior member of the technical staff at the Software Engineering Institute (SEI) where he works on the Team Software Process (TSP) initiative. In this role, Chick is responsible for defining, developing, and transitioning into practice high-performance software and systems engineering practices based on the principles and concepts in TSP, Capability Maturity Model Integration (CMMI), and Agile principles. His work includes applied research, product and training development, education/training delivery, and consulting in the domains of software engineering and systems engineering process improvement.
Chick is currently an SEI-Certified CMMI Instructor for both Services and Development and TSP Mentor Coach. He also holds a Lean Six Sigma Black Belt certificate and is a Senior Member of IEEE. He has published numerous technical reports and bylined technical articles in top industry publications on TSP, CMMI, and Agile principles. Prior to joining the SEI, he worked for Naval Air Systems Command (NAVAIR), as a project manager, leading software development projects and software process improvement efforts for the E-2C Hawkeye Program. He also worked as the Software Acquisition Team Lead for PMA-263 VTUAV, an unmanned autonomous air vehicle. Mr. Chick has a Bachelor of Science degree in Computer Engineering from Clemson University and a Master of Science degree in Computer Science from Johns Hopkins University.
Who: Mr. Timothy Chick, Sr. Technical Staff Member, SEI Institute
When: 12 July @ 0745 to 1200
Where: DCS, 46641 Corporate Drive, Lexington Park, MD 20653; Room 3015
Bill of Fare: Continental Breakfast
Cost: 10.00 Members, 15.00 Non-Members
For reservations, please RSVP to:
Kelly Rogers at 301-863-3443
Rogers_kelly@bah.com